VACANCY – Membership and Business Development Specialist (Northern Region)

The Zambia Association of Manufacturers (ZAM), a business association representing the interests of the entire manufacturing sector and other related economic and/or production sectors in Zambia is seeking a dynamic and results-oriented individual to join our team as a Membership and Business Development Specialist for the Northern Region. The successful candidate will play a crucial role in driving the growth and development of our membership base while ensuring the financial stability of the organization.

Department: Membership and Business Development
Title: Membership and Business Development Specialist
Reports to: Chief Executive Officer
Expected Start Date: Immediately
Location: Kitwe

Key Responsibilities:

  • Develop and implement membership development programs and strategies to increase ZAM’s membership in the Northern Region (Copperbelt, North-Western, Luapula, Muchinga and Northern Provinces).
  • Collaborate with relevant stakeholders to establish and maintain an accurate database of the manufacturing base and other relevant information.
  • Analyse membership data to identify trends, track performance indicators, and provide regular reports to the Chief Executive Officer.
  • Engage with current and prospective members through effective communication channels, surveys, and visitations.
  • Identify and engage with potential donors, funders, and partners to support membership development initiatives.
  • Lead recruitment campaigns and initiatives to attract new members to ZAM.
  • Implement retention strategies, including member orientation programs, regular visitations, and addressing inquiries from members and potential members.
  • Monitor and evaluate the effectiveness of membership growth strategies, recommend improvements, and measure progress towards membership goals
  • Manage the departmental budget, propose member fees, and ensure timely financial planning and reporting.
  • Prepare monthly/quarterly departmental reports to provide valuable information for decision-making.
  • Supervise the Membership department, ensuring the efficient allocation of resources and the achievement of organizational objectives.

Personal Requirements:

  • Full Grade Twelve Certificate
  • Bachelor’s degree in Business Administration, Marketing, or a related field
  • Proven professional work experience in membership development, business development, or related roles
  • Knowledge and understanding of the political economy of the Zambian manufacturing sector
  • Strong analytical skills with the ability to analyse data and identify trends
  • Ability to engage and build relationships with diverse stakeholders
  • Strong leadership skills
  • Ability to draft project plans, concept notes, publish articles, blogs, and social media content
  • Proficiency in using databases and computer applications
  • Valid driver’s license
  • Females are encouraged to apply.

If you are a motivated individual with a passion for driving membership growth and business development, we invite you to join our team at ZAM. Help us make a significant impact on the manufacturing sector in the Northern Region and contribute to the overall growth of our Association.

To apply, please submit your CV, cover letter, and all relevant academic and professional qualifications to info@zam.co.zm by 19th  June 2023.

Note: Only shortlisted candidates will be contacted for interviews.